Outcomes Animation Outcomes Chart INTEGRIS Bypass Surgery Survival Rates 1994-2004 Acute Myocardial Infarction Measures Congestive Heart Failure Quality Indicators Commitment to Clinical Quality and Public Information ads Quality Core Measures

The public would like to be informed about the quality of health care services so they can select the best provider for their treatment needs. Quality of care is difficult to define and quality improvement requires a long-term investment in organization and structure to support process improvements. Furthermore, the quality results of today are very much a reflection of planning and implementation, which might have occurred several years ago. It is not unusual for a quality initiative to take two to three years to yield full results. INTEGRIS Heart Hospital has used detailed clinical registries since 1990 to guide improvements in cardiology and cardiovascular surgery outcomes. It is now planning to share this information with the public. We believe the public should know what we know about quality and use this information to make better choices about their care.

	Commitment to Clinical Quality and Public Information
	1.  A Short Course in Sizing Up Hospitals ad | more info      2.  Soon, Hospitals will Come with a Label ad | more info      3.  So, What Are Outcomes? ad | more info      4.  On any Outcomes Report, Check for this Vital Sign ad | more info      5.  Cardiac Outcomes: We've Had Ours Under a Microscope for 15 Years ad | more info      6.  Cardiac Outcomes: How to Read the Ratings ad | more info      7.  Cardiac Outcomes: To Find Quality, Look for "Better than Expected" ad | more info      8.  Risk-Adjusted Outcomes: Survival Rates are Half the Story ad | more info      9.  Surgical Outcomes: Of 21 Measures, Only 11 are True Outcomes ad | more info      10.  15 Years of Data Built Our Department of Constant Improvement ad | more info      11.  Our Team of 9 is 9 Times the Norm ad | more info      12.  Big Gains from a Blood Sugar Check ad | more info      13.  Our Outcomes Data Said: "Put a Cardiac Nurse Here" ad | more info      14.  Trust the only Audited Quality Benchmark ad | more info      15.  Why the Difficult Surgeries Come to Us ad | more info      16.  Outcomes Reporting has its Shortcomings ad | more info

What is a quality driven hospital?

"INTEGRIS Heart Hospital is a quality driven hospital," according to Stan Hupfeld, CEO of INTEGRIS Health. The public needs to know the depth of commitment to quality of care and the actual results achieved in our institution. In a series of data releases INTEGRIS Heart Hospital quality experts will discuss the advantages and limitations of quality information and public reporting. For the first time, Oklahomans will have a seat at the table for quality and outcomes reports from our institution. Included will be reports on major cardiac illnesses like acute coronary syndromes and congestive heart failure as well as common treatments like coronary stents and bypass surgery. With this greater transparency, the public can see survival statistics, success in avoiding complications and reductions in medical errors. They will be able to see new technology for quality improvement being applied through a planning process called a 'focused factory'. In a novel business arrangement, the INTEGRIS Heart Hospital doctors, nurses and administrators have joined forces to collectively plan process improvements and reward successful treatments with special bonuses for quality care. Good quality requires not only good doctors and nurses but also a well-constructed organization dedicated to achieving quality outcomes. Thus we at INTEGRIS Heart Hospital believe we are a quality driven institution and hope you use our outcomes reporting to make the right choice in cardiac care for you and your family.