A percentile represents how the patient satisfaction survey mean score compares to other facilities in the nation with a similar number of patient beds. For the Overall Rating below, a percentile of 67 means that INTEGRIS Southwest Medical Center's Inpatient services ranked higher than 67%* of comparable Inpatient hospitals across the nation and 89.3% of our patients have rated their Inpatient experience as Good or Very Good.
*Source: Press Ganey, Inpatient satisfaction surveys
INTEGRIS Southwest Medical Center ranks in the top 10%* or better in the nation for survey questions:
- Temperature of the food
- Quality of the food
INTEGRIS Southwest Medical Center ranks above the national average* in:
- Courtesy of person cleaning room
- Room temperature
- Noise level in and around room
- Prompt response to call
- Nurses' attitude toward requests
- Attention to special/personal needs
- Nurses kept you informed
- Skill of the nurses
- Wait time for test or treatments
- Explanations: happen during T&T
- Courtesy of person who took blood
- Staff attitude toward visitors
- Staff addressed emotional needs