A percentile represents how the patient satisfaction survey mean score compares to other facilities in the nation with similar patient volume. For the Overall Rating below, a percentile of 84 means that INTEGRIS Southwest Medical Center's Emergency Department ranked higher than 84%* (top 16%) of comparable Emergency Room Departments across the nation and 87.1% of our patients have rated their Emergency Department experience as Good or Very Good.

*Source: Press Ganey, Emergency Department patient satisfaction
INTEGRIS Southwest Medical Center ranks in the top 10%* or better in the nation for survey questions:
- Waiting time to see doctor
And ranks above the national average* in:
- Waiting time for radiology test
- Privacy during pers/insur info
- Informed about delays
- Ease of giving pers/insur info
- Waiting time to treatment area
- Courtesy during pers/insur info
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