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Southwest Medical Center
Patient Comments
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Patient comments are very important to INTEGRIS Southwest Medical Center. Those comments are used to reward and recognize employees for their great work or to make improvements to the care delivered to our community. Be assured that when you make comments on your surveys, we are listening. Below are comments we've received from our patients.
Inpatient
"My stay at the hospital was fantastic. I had my first baby there any my experience is what made me decide to come back."
"I was very impressed with my nurses. They were extremely friendly, helpful & informative. It was the nurses who made my stay so comfortable."
"Excellent treatment by the nursing staff!"
"The nurses that took care of me were the most amazing people I have ever met. I believe that your nurses are angels! I wish there was a way to repay them for their kindness, attentiveness, and compassion. Thank you nurses!"
"The best I've ever experienced. Very very very good."
"The 6th floor nurses were super. They were very helpful & attentive. I felt like I had special care."
"I loved my doctor. She was great and friendly."
"Very please with my physician. He is highly recommended to anyone I know."
"INTEGRIS Southwest Medical Center is a wonderful hospital."
"My care was exceptional. I am 53 years old and have only been in the hospital 2 times & the last time was 35 years ago. I was very glad for the great care the staff & physicians gave to me while in your hospital. I felt very comfortable & at ease. Thank you for saving my life!! God bless you all."
"Best nurses I ever had!"
"Everyone was nice. Couldn't find better treatment."
"Every room personnel very professional. Provided excellent care."
"Professionalism and speed of admission process was nothing short of amazing."
"6th floor cleaning lady very sweet!"
"The lady that cleaned my room was very good."
"My room was always clean, and smelled great!! Noise level was good."
"Person who cleaned room always asked if she could do anything for me or get me anything. A very nice person."
"Easily the BEST baked/roasted chicken I've had in a hospital, and very nearly ever tasted. Also - thank you so much for the birthday cake!"
"Excellent nurses. Thoughtful and courteous people all around. Very loving."
"Most excellent food!"
"My food was always hot and fresh. Excellent!"
"Best hospital food I've had."
"My nurses were great!! They helped me through everything. It was like they went through it with me. I really appreciated them."
"Every person was kind and cheerful, never dismissive. Aides were excellent!"
"The 6th floor nurses were dedicated to my health and well being. Thanks."
"Very compassionate, sympathetic & caring - excellent care."
"I could not ask for better nursing care."
"I have never had more courteous, friendly or skillful than the nurses on the 10th floor. They made my stay as nice & easy as possible."
"I absolutely love the nurses. They were terrific!"
"Your hospital has the most wonderful nurses. I love their care & attitudes."
"My husband worked night shift before my surgery and the nurses were so quiet & went out of their way keeping quiet so he could sleep. They also got him a cot to sleep on."
"The staff treated my visitors excellent!! And my family!!"
"My family had a great experience with the hospital staff. All of them are respectful."
"My privacy was very good and they treated my pain right away. They did an A+ job!!"
"I've been a patient in this hospital 5 or 6 times & I'm alive today because of the doctors & the staff."
"I trust your hospital and would, if I need it again go back to your hospital only!"
"I have never stayed in such a fantastic hospital; from the knowledge & helpfulness of the nurses; food was great with good portions; room was clean. I wish I was able to have my other surgery there! Thank you so much!"
"It's never pleasant having to to hospital, but the staff & doctors made it as pleasant as possible. Thank you."
"My overall experience of my care was excellent. Everyone down to housekeeping was friendly, supporting, and encouraging. I have not had that kind of care at other hospitals and was very relaxed and confident I was receiving the best care I could for my situation. My care during my procedures (X-ray, CAT Scan, MRI, ultrasound) was wonderful. They were good at alleviating stress and provided great physical comfort."
"I was very scared to give birth, but everyone @ INTEGRIS made me feel safe and comfortable. I will have my next child @ your hospital."
"Both of us thank you all for taking such care of a very ill man who will be eternally grateful. The doctors who cared for us were exceptional, everyone."
"I got the best ever. I would recommend your hospital to everyone."
"Everyone who works at INTEGRIS Southwest is always pleasant and helpful."
"All the staff that take care of me was excellent. I would recommend Southwest to anyone I know that was gonna have to go to the hospital. It started in ER and followed me all the way to the floor - continued all the way to the floor and my complete stay in the hospital."
"The housekeeper on duty was very very nice and seemed very compassionate."
"All around thankful to everyone!"
"I was very pleasantly surprised with how good the food was!"
"That was the best food I've eaten in a hospital."
"Very good experience"
"My stay was on the t floor every nurse I had was very kind and caring. Great patient care!!"
"My nurses were great!! The whole experience was the best it could be!"
"Very pleasant, caring, compassionate environment."
"Best nurses in Oklahoma"
"The staff on the 4th floor were wonderful! Cheerful!!"
"Nurses were there when called. All were professional and compassionate. Couldn't have asked for any better service A+."
"I felt like I was the most important patient in the hospital - Thank you. Best I have seen!"
"Excellent bunch of nurses on 4 East really enjoyed the friendliness."
"I felt as though each nurse, tech, aide and other staff came to work because they knew I would be there. Grand ratings for all."
"Southwest you are the best!"
"Every nurse, aide and housekeeper was caring polite and explained exactly what they were doing and why. I was very impressed."
"My physician came to my room when she said she would there, answered all questions and concerns. Very thorough A+"
"All of the physicians were great. They answered my questions using layman's terms and were very patient with me."
"Discharge process went smoothly and efficiently. A+"
"Everything was great and everyone was very sweet and nice. I could tell that they really cared about me and my health."
"The treatment I received was professional, caring and friendly - I recommend SW INTEGRIS to others."
"While I was at a bad painful situation, the hospital with compassion and caring helped me through. Thank you."
"I was amazed and impressed by the whole staff."
"I could not have had better care. This survey does not have a rating high enough for the skill, care and kindness given to me. All staff rate better than very good."
"We were very pleased to have a visit from the hospital chaplains office. The lady that came and prayed with my wife and I was wonderful. Thank you."
"Excellent nurses on the 3rd floor and ICU"
"I received very good care from the beginning to the end of my stay. I appreciate this very much and I want to say "thanks" to everyone involved in my care."
"Everything about this hospital was amazing everyone was so nice helpful! I will definitely recommend INTEGRIS to my friends!
"I was treated very nice and respectful."
"Your hospital treated me with caring and compassionate staff. It was the best hospital I've ever been treated at. Thank you for everything!"
"To be a sick person my stay was very good my room was kept very clean everybody was very nice."
"People who cleaned were very kind and thorough!"
"Lady who cleaned room was so kind!"
"Everyone was wonderful!!"
"Staff very attentive to my needs. I enjoyed my stay."
"I was really impressed with the cheerfulness of the girl who cleaned my room."
"The cleaning staff was just wonderful."
"Meals at SW INTEGRIS are awesome!"
"Food is always wonderful"
"The best hospital food I ever ate"
"I was served excellent well planned meals, well balanced and very appetizing. I loved the food. It was the very best I have ever seen served in hospitals."
"The nurses on the 10th floor took very good care of me and always responded to call button."
"All the nurses and aides on the 10th floor that I had contact with were very caring and professional. They went out of their way to see that I had all I needed."
"Your nurses were wonderful the 9th floor staff were wonderful."
"7th floor Donna, Blair, Bobbie, outstanding at their job."
"The nurses were kind, thoughtful and gentle."
"4th floor - exceptional, professional caring staff from RN's to aides."
"Excellent nursing staff. Professional, compassionate and personable. Very patient."
"Nurse Jill from Labor and Delivery was extremely friendly and respectful and took good care of us. Thank you!"
"Knowing I had surgery on my birthday everyone was especially great - sang happy birthday to me when I received my evening meal and food staff sent cake helped my morale 100%"
"All nurses were fantastic!"
"The nurses are very friendly and responded promptly."
"All of the staff was wonderful. They got a bed so my girlfriend could stay with me at night and they encouraged my kids which was a plus."
"All of the drs. were really nice and listened to me."
"The dr. was caring and concerned about my health."
"The doctor was great and my daughter really was informed by him also. Great!!"
"Smoothest discharge I have EVER experienced anywhere."
"Case management went out of their way to help me."
"The discharging nurse was VERY kind and thorough."
"All the ICU nurses were excellent. Could not have asked for anyone better. A big thanks goes to all!!"
"The lady was very nice and gave my son juice and crackers and made my husband comfortable with being in a hospital again."
" The care received was above expectations - very good in all aspects"
"The cleaning persons were very sweet and clean the room well. I loved my nurses. They were very nice and always took good care of my needs."
"Patient is a very opinionated eater. Food choices and quality were excellent. Best hospital food we've seen."
"My pureed diet was prepared with the utmost care and flavor - tried hard to make it look pretty and palatable."
"We both thought the nurses and technicians were exceptional."
"I couldn't have asked for a better group of nurses both for me and my baby. They were very patient and understanding."
"Very excellent care from all nurses."
"It was my first experience. The nurses are very friendly, smiling, and very good attitude."
"Delores, RN took care of my dad several days and was so sweet and compassionate and very helpful to my family. Beth was also really excellent. Clinical manager was excellent also."
"I loved my labor nurse."
"You have great nurses."
"The nurses of the 5th floor were the best nurses I've ever had. Wonderful nurses."
"All personnel were very kind and helpful."
"INTEGRIS hospital is a wonderful facility and the (Southwest) staff treated all of our family with courtesy. Dr. Michael Morgan and his staff are wonderful. Marie Williams - Vaught case management service was absolutely great in helping get my husband into a hospice facility."
"The hospital has the best respiratory staff. They put me at ease and make sure I do my treatments correct. Great staff."
"Staff provided a cot to enable wife to stay over and be available for doctor's early morning rounds and to assist w/patient care, they were extremely helpful and supportive."
"I can't say enough about these people. All of your staff performed in a very professional manner and sensitive manner."
"The care was outstanding."
"Best doctor and nurses staff I ever had."
" Very good personnel and a very good hospital."
"I'd recommend INTEGRIS SW to anyone who has to seek medical help. This will be the only hospital I'll choose in the future when I need medical attention. You guys were wonderful."
"The director of the 6th floor (Donna) came to my room asked if I was doing OK and if she could do anything for me. She stopped my wife in the hall and asked if my pain was being controlled. This is the extra caring that makes this hospital "very good" and I thank you."
"It is the only hospital I would go to."
"This is my hospital of choice."
"Have made several visits due to heart lung and follow-up - everyone has been tremendous. I'm an INTEGRIS fan!"
" I could not have had better care as my every need was met."
"Will stay here anytime I get sick again."
"Everything about my stay from my care to the care of my baby far surpassed my expectations. I would highly recommend ISMC to everyone."
"The nurses, aides, nutritional support, doctors, all were wonderful."
"ICU excellent - help brighten your day."
"This is the only hospital in Oklahoma City area that my family will ever go to."
"Everyone was so good to me that I could live the rest of my life there. My diet was super."
"My nurse's were the best, they helped a lot! Very nice people."
"Everyone was very nice and there when I needed someone. Thank you."
"Person made me feel very comfy like I had known her before or something. She did a very good job."
"The head nurse on the 8th floor day shift, Tammy, I think her name is, she's the greatest anywhere. She's special with all the patients and deserves a big award and a lot more money. She goes over and above what she's suppose to do and she's very special. "
"I didn't know I on a healthy heart diet basically because I was admitted right from the ER until the lady who over sees the food operation came and talked to me. Very nice person."
"I think her name is Tammy Coats and you all are very, very lucky to have her, she's extra special. She really cares for the patient and their well fare and she goes above and beyond her calling. You just don't find a nurse like Tammy anywhere. She's so caring and so, so nice. I loved her. She's extra special. My family loves her too!"
"I was on the sixth floor - Beth was an aide, she was awesome. Very kind, friendly, helpful and energetic. She worked hard as anyone, but her attitude was always pleasant and refreshing. Joy was a nurse I had and she took the time just to talk to me, it really felt like she cared. Nora was great too. Mary Rottler was my case manager, I surely appreciated her taking the time to sit and talk with me. I really liked her!"
"There is a nurse on the 10th floor, her name is Mary. She is an angel. She treated me with tender loving care. Mary is the best nurse I have ever had. You really need to praise her. There is also an aide named Alan and he treated me with the most respect. Always there when I needed him. You are really lucky to have them both. They are an asset to your hospital."
"I was very impressed with the nurses and help on that floor. I was treated like a VIP. I appreciated all their help."
"I was extremely impressed with the genuine care and professionalism of all my nurses."
"The nurses were all so pleasant and friendly."
"Very nice people, very accommodating and friendly."
"Dr. Jackson is the best doctor!"
"Dr. Jackson was absolutely wonderful."
"Dr, Jagby is a good honest doctor who really cares."
"All the doctors were very caring."
"Dr. Henry was good and Dr. Sarah Suthers was great."
"A very sweet, caring nurse pushed me over to inpatient rehab and made certain I was settled in - Thanks"
"Angels; most of our time was on the 4th floor. The staff is amazing and did not go unnoticed."
"I am from Columbus, Ohio. I just moved here to Oklahoma City. The hospital was just fantastic. I would recommend this hospital to everyone I meet. Thank you for being very nice to me."
"I am very pleased and a little surprised of how well my hospital stay was with you all. If I ever have to go to the hospital again I will definitely come to INTEGRIS Southwest Medical Center. P.S. even the lady who cleaned my room Francisca was really nice. I think they should all get a raise. Also, twice I asked if I could have some more coffee and I was brought coffee both times with kindness."
"I really liked the plant you gave me, even though it's just a small plant, it really means a lot to me."
"I have been in the hosp's all over Oklahoma, but from the moment I came in to this hospital. Everyone made me feel like they readily cared for me from the doctors to the person who cleaned my room. God bless you all."
"I have never been in a hospital that have so much love for their patients."
"All the nurses were just great. Everyone at the hospital that I came in contact with are really great people. I thank you so much."
"The attitude and care of all staff was great. I couldn't believe how good all the nursing staff was. They should be commended for their care."
"The nurses and staff were all very nice and competent in their work. I would recommend this hospital to all my friends. Thank you for a very pleasant stay. We were very worried, but you made it easier for the family."
"Everyone from ER staff to techs to physicians and nurses worked very hard and like a well oiled machine only with speed, efficiency and humor - wonderful people!!"
"My stay with the hospital was excellent and I will recommend it highly."
"Best hospital I have ever been in. I received very good care and would gladly recommend INTEGRIS Southwest to everyone I know."
"Excellent doctor, very good staff and nurses."
"4th floor nurses and aides were outstanding, dedicated, and warm people with great skills. There were a source of comfort. All were exceptional and will not be forgotten - such compassion."
"All the nurses in ICU were very good to me - I couldn't have asked for any better - thank you very much."
"The great care of the Surgery Clinic and the Floor Surgery Recovery Center, "Thanks" for your excellent care and treatment."
"My husband was in your rehab and he is two years out of a traumatic head injury. I'm so grateful that you accepted him and tried to do the best you could for him. Unfortunately, he is not quite at the appropriate level in his recovery for the therapies to be beneficial. But, on the better end, he was given the psychiatric and neurological help that I'd hoped for. He seems a lot calmer and seems to be able to focus on things for longer periods of time. I'm so grateful that you have wonderful doctors and nurses there. They do God's work! Hopefully the meds will allow him to focus on the new things that are about to come up in his life and he can then benefit like I'm praying for. Your nurses were so helpful and very nice to me on the phone when I'd call and they answered all my questions with great knowledge and concern. Thank you again, for doing the best you could with my husband. I love him greatly and have great hopes for his future that to your clinic."
"Due to bad treatment several, several years ago this hospital was not our choice to come to. What a change!! We rate this stay and this hospital as #1 now!! The care my mother received was second to none. The friendliness and courtesy shown by all staff members from custodians up was flawless. The patience and time taken for all of our questions and needs to help us (the whole family) was unbelievable. Mom' s birthday celebrated in ICU. The nurses gave her a card, balloons, and special visits from them that mom will never forget. We have large family and all were treated special and visited mom on her birthday all felt that nurses were family also. Even though all staff was great I would like to name a few special ones - aide William Hoffman, Nurses - Kerri Matlock and Kim Brewer and her favorite Angie Buihner. Mom really appreciated Angie's visit to a different floor on her own time after mom left ICU. Angie we feel went beyond her normal duties and we really appreciate it. She became a friend and brought happiness to mom as well as family members she explained things and took time. No question asked was a bother, in fact, we feel sometimes we asked too many, but Angie didn't even seem to mind. Again all were great nurses. May God bless and protect all of you!"
"Thank you so much for caring for our family member, we appreciate everything you've done."
"Thank you all (on the 10th floor) for your kindness and care for our family member. We appreciate everything."
"I want to thank you for your thoughtfulness to all of us during the ice storm. I'm a daily walker and every day the drive and walkways were cleared so that we could walk into INTEGRIS Southwest Medical Center without any trouble. The people in the maintenance department have done a wonderful job of clearing off the ice. I like to walk at the hospital every morning and the doctors, nurses and all of the staff are so friendly and it's a great place to walk. Thank you again for all of the work that you do for us. Thanks to Jim for the landscaping during the year. It's the most beautiful area of the city."
"The people at INTEGRIS Southwest Medical Center are some of the best care givers that I have ever seen. This was truly a bad situation for my wife due to the heart problem that she was suddenly struck with. The people there are truly special and I want to thank each and everyone of them for helping to save my wife from the deadly situation at hand. You have some wonderful nurses. They not only care about the patients but about the families also. Thanks again for all of your staff. I would recommend this hospital to all my friends and family."
"I can't say enough about the excellent care and treatment I received during my stay."
"All staff I had contact with were friendly and happy to talk to me, family and visitors. The staff seemed to work well together. I would recommend this hospital to others. I was very, very happy with my stay."
"All my concerns were addressed and explained where I could understand."
"Drs. great, nurses great overall care. I felt like a queen. Service was loving and caring."
"My wife was admitted and was given only five days to live - we took her home and she died two days later. Your hospital and staff were extraordinary. Thank you."
"The aides even went out of their way to get me food when I missed it because of tests! Love the macaroni and cheese!"
"All the nurses were the sweetest ladies on God's earth - I was spoiled rotten!"
"I was very pleased with the entire staff on the 6th floor. Especially nurse Kristen and nurses aid Patty. Myself and my family are extremely pleased with the care I received from Kristen and Patty. They exemplify the true meaning of TLC."
"10th floor nurses rock! Great nursing care/compassionate, kind and worked hard to care for me."
"Everyone who helped me was great. They were always smiling and happy. That made me feel more comfortable."
"Dr. Dimas is an outstanding doctor. He never takes chances and always goes the extra mile to sure he gets it right the first time when it comes to my health. My whole family have a very high regard for Dr. Dimas. Everything was explained very well - drs. made me feel I was in good hands."
"My physician was perfect. She put me so at ease and I loved her since of humor. She helped me relax during a very scary time. I think she took excellent care of me."
"The doctors are the best in Oklahoma."
"My physician is great! I wouldn't trade him for the world and I would recommend him to anyone."
"All the physicians/specialists who tested/or ran tests on me in the hospital, were helpful, caring and explained what they were doing. Hospital physicians and specialists are excellent."
The whole staff was very caring and sensitive. I don't have one complaint about anyone or anything during my stay. And thank them all for their treatment of me and my family."
"It is one of the best hospitals I have ever stayed at. The food is very, very good."
"I would choose this hospital over all others in the area."
"I have had numerous hospital admissions in the past seven years. This is the very best I've been in. Just moved from Missouri."
"This is my community hospital. I always use it given a choice. They cared and did a very, very good job. This is the best hospital. Everyone cares and are friendly, to me. My doctor is so nice and caring. I recommend this hospital very, very much to anyone."
"Thank you for asking me. This is the best civilian hospital I've ever been in."
"I would and will recommend INTEGRIS hospital to everyone."
"My hospital stay was very good. Dr. Suthers was very kind and professional. She made me feel very well informed about the surgery. I would recommend her to everyone. A big thank you to her."
"I tell everyone, this is the best hospital there is. With the best staff. I wouldn't want to go anywhere else. I was impressed. I didn't request a private room because I thought all the rooms were private. Even though staff was busy they moved me and remained pleased during and after the move. A family member needed to stay with me was the reason I needed a private room. Thanks! A satisfied patient who will sing 10th floor praises."
"Wouldn't go to any other hospital and enjoyed one of my nurses in the daytime, Melissa! Thank you!"
"I have had many hospital stays. This was by far the best!"
"I would recommend this hospital to anyone."
"I was lucky to have been a patient in this hospital. Thanks so very much!"
"If your sick it is the place to be. Thank you and all the staff for taking care of me."
"I felt like the staff did everything they could to make my stay as comfortable as possible. They were extremely kind and courteous."
"I love this hospital. Very glad to know this is were I will have my baby."
"Good. I think I had the best care ever. It was the nicest hospital I have ever been in. Keep up the good work. It was the cleanest hospital I've ever seen. This hospital had the best team I have seen. Everyone works together. Have recommended the hospital to others."
"To all on the 10th floor: Thank you for all you kindness and care. We appreciate everything."
"Thanks for all the attention and excellent care I've received while I've been here! I just wanted to say a special thank you to everyone who took care of me before, during and after my surgery. Thanks so much to my nurses Laurie, Sherri, and Amy and my tech's Judith, Bernie and Marianna! You ladies are the best!"
"Thank you for taking good care of my grandpa in his time of need! To all the doctors and nurses who took care of him on the 10th floor."
Outpatient
"Great staff. Please keep up the good work. People need to see continued compassion from you all. Thank you for everything."
"Everyone was very nice to me. Thank you so much."
"The two x-ray techs were great! Very sweet."
"The staff was very kind, helpful & kept my stress level down."
"The staff was both courteous, friendly & professional. The entire experience was a breeze. The staff made me feel comfortable and welcome."
"Everyone was very nice & helpful. They made the experience easy & painless. Thanks!"
"The young lady who assisted on the day I visited was very professional yet showed concern and patience. She eased my anxieties and was very comforting."
"I was very impressed with the concern for my comfort. The staff was very helpful."
"Thank you for your very helpful volunteers!"
"Loved the pink parking option."
"We like the idea of a special place to park when you are here for a mammogram."
"Very good staff and hospital."
"Very friendly and helpful. One of the employees drove me out to my car in a wheel chair. I was very grateful, cause I came alone."
"Superb help in taking me to right place - very friendly."
"Very good staff and hospital and your volunteers are so nice and helpful, very caring. That's nice of them to do that. God bless ya'll and keep up the good work."
"Exceptional personalized care."
"Wonderful all around experience! Lady who conducted mammogram was OUTSTANDING - MOST COMFORTABLE I have ever experienced & have probably had 25 or more."
"Very good place and staff. I love that hospital and staff. I thank you so much for your care. Very clean too."
"Nice people. Great hospital!"
"Excellent! Super kind people!"
"The young lady at registration was incredibly friendly and helpful."
"Fast, efficient and yet very personable."
"All who assisted were awesome. Thank you."
"Most caring and wonderful staff!"
"At registration, everyone was so helpful & pleasant. I had no waiting time at all when I arrived. Very professional. I was well pleased. Keep up the good work!"
"The staff was wonderful & helped me get around! Thanks!"
"Always treated with respect. Very thorough and friendly. Have been coming to ISMC for about 20+ years."
"The staff here are always so warm and friendly. My experience has always been pleasant. They are so personal and attentive."
"The receptionists are the nicest ladies! Very enjoyable to chat with them."
"I had a great experience! I plan on finding a permanent doctor @ SW INTEGRIS!"
"Excellent care from everyone and escort service A "plus""
"Everyone was friendly & helpful thank all of you for doing a good job."
"Everyone was absolutely fantastic."
"Everyone was very nice and polite and especially friendly, it was a great visit, and registration only took a few minutes."
"Everyone in the whole process was very helpful, courteous, truly knowledgeable. Thank you for your care and attention."
"Always a great experience - everyone in pleasant & helpful."
"The staff was very friendly and prompt. They made sure I knew where I was going and walked me to my appt. and gave my 2 year old daughter colors."
"The gentleman that took care of me at the sleep center was the best, kind, considerate. I was impressed."
"After registration, a person walked us right to where we needed to go. Very courteous."
"The registration people were very helpful and nice."
"The staff was fantastic. Was made to feel very comfortable and was in & out very quickly."
"The technician was great! The volunteers were wonderful also."
"Everything was perfect!!"
"Nurse was exceptional in talking my daughter through what she was doing. She was very compassionate as well."
"The technician made me feel very comfortable. She knew about my claustrophobia & did everything she could to make me feel at ease. Thank you so much!"
"Friendly, professional and excellent service by the entire staff."
"They were very courteous and tried to personalize my experience to better help me. They showed I mattered."
"I love the new pink parking spots"
"It was a great help to be escorted back to front door!."
"I didn't have to try and find where I was going. They took me and brought me back."
"Wonderful people - they help you everywhere."
"The girls (nurses) couldn't be nicer. They are so sweet to everyone. Very professional, so friendly & caring to me and my husband too."
"Well all the experience is INTEGRIS is very good because they really care about the patients."
"Wonderful, caring, patient compassionate staff in cardiac rehab. Great experience - You can be so proud of this department."
"Entire visit was professional, pleasant and relaxed. I will definitely come to your facility again and would not hesitate to recommend it to others. Thank you so much!"
"Every aspect of my visit was excellence in service. Very pleased - above & beyond what I expected."
"We had an outstanding experience! Thank you for making a difficult experience for my child much more pleasant than expected."
"We had an outstanding experience! Thank you for making a difficult experience for my child much more pleasant than we expected."
"The staff that took care of me was excellent! and I thanked them for being so nice & caring to me."
"This was one of the best experiences I had in a long time while having a medical test performed. Great job in all areas!"
"God bless each person and I will give them all A+ grade."
"I appreciate the way I was treated & commend the lady who did the CAT scan. She went out of her way to help us. THANK YOU."
"Everyone is always so pleasant and helpful. You or they making having the mammogram a good experience and wanting to go in and have this done. Mainly because everyone is extra nice. You never have to wait long periods of time. Thank you."
"They care for you like you were their only patient. Makes you feel very important."
"Very good experience. Everyone was excellent, very friendly and very knowledgeable, explained everything to us."
"They are very friendly and welcoming."
"Personnel very helpful and sensitive to my needs."
"I could not ask for better treatment."
"I had a good experience. Everyone was great and very helpful."
"The ladies welcomed me and they made me feel like a friend these last months. My leg is healing nicely. Your people deserve a medal. They are the best."
"The receptionist was very nice and the nurses were friendly and gave top rate wound care."
"Wow! Your team really went above and beyond on this one! Staff-registration was so helpful. I called in early because I was already at the hospital for another appointment and they put me in where they had just received a cancelation. Your mammography tech was absolutely the most pleasant individual I have had to assist in my care in a long while."
"The staff was very kind to me - I was treated very well"
"Everything great! Very easy parking was great. Very helpful."
"Excellent service! Will continue to use your facility and will recommend it to others!"
"I was totally impressed with your hospital. Every employee was kind, courteous and professional. My wait time was less than five minutes for registration and procedure - I will always request this facility if and when needed in the future."
"The lady that did my x-ray even helped me back to my car, she was very nice."
"Excellent. If you have this done the experience could not have been better."
"The staff was excellent about explaining the nuclear scan procedure to me and answered any questions I had. They also made sure I was comfortable."
"Keep up the good work, these young lady's went above and beyond to ensure i was taken care of and keep my pain very minimal."
"Every experience we had in this hospital was very good. Everyone was so nice and helpful."
"Very comfortable, clean and always ease of finding your way around or parking."
"Your volunteer staff was so very nice to show us to Radiology."
"Thanks so much for having "special" parking for the Breast Care Center. It makes it so much easier if you are doing your appointment during lunch hour at work."
"I can not walk far because medical reasons. The people were great to get me a wheel chair and take me where I needed to be. My room was comfortable and clean."
"It was very nice to have specific spots in the lot just for the breast care center!"
"Everyone made me and my family feel very welcome, comfortable, and very informed about what was going on at all times."
"They were very nice to my husband and they let him stay for awhile so he could comfort me. I really appreciated that.
"Once again they reassured my confidence in our health care system. I was told that you were the best, I am a true believer."
"The RN went out front and brought my fiance back once she had me ready and stable. I had no complaints. They were very good to me. I would recommend INTEGRIS SW Medical Center to anyone."
"From the phone call making this appointment to the time I arrived and finished my appointment the whole staff in the Breast Health and Imaging Center were great. Keep up the good work ladies!"
"I could not have asked for better care."
"The folks at SW Medical are so friendly. They smile and treat you like a human being not a test subject."
"Sleep study area is top notch and staffed with the right kind of people for that type of environment."
"You should truly grateful for such fine people working for you."
"Very alert and professional, polite, and courteous. Best staff ever."
Emergency Department
"Nurses went above & beyond what was expected. She was an angel."
"All attendants were very helpful, informed and concerned. We were in good hands."
"Awesome nurses! Very nice!"
"Everyone was great. They took time to listen to me & what my concerns were."
"The nurses were extremely nice and I could not have asked for better treatment."
"The best treatment I have had at an ER in a long time!"
"I was very well pleased with the doctors that examined me, and they were very concerned about my well being. Thanks so much to all the staff at INTEGRIS."
"The doctor was super! He was very friendly and treated me very well. He was super nice!"
"I was very impressed with the whole staff. Thank you."
"Overall good experience. Thank you so much, please keep up the good work. We need more hospitals to be like INTEGRIS."
"I will never go to another hospital other than this one. I like the way I was treated and taken care of."
"Very good does not adequately describe my experience. It was super excellent & quick care with my comfort & pain as top priority. You should be very proud of your help."
"Best ER around. Great docs and nurses."
"This was the best service I've ever received at an ER."
"This is the only ER I will go to!"
"I was treated with respect, kindness, and concern."
"All the nurses on duty that night were excellent. They provided my mother with excellent care and went that extra step to make sure all her needs were met."
"Good/nurses at INTEGRIS are the best in OKC (stay good)."
"Had a very pleasing experience with the nurses. They were awesome!!! Thanks to you all."
"The nurse was awesome! He was funny and professional. He listened and made me feel like everything was going to be Okay."
"Couldn't have been better."
"Best ER experience I have ever had."
"He explained everything before he did anything and was most patient and helpful."
"The doctor was very kind and understanding."
"Doctors were good and very nice. I give the doctors a big A+."
"I believe you guys have excellent medical personnel. Always helpful."
"Very good in every way. You have some very sweet doctors and nurses."
"Best treatment I have ever received."
"I love how took time to explain to a 10 year old exactly what he was going to do."
"Doctors were funny & made me laugh!"
"The doctor treating my son was great, took excellent care of him."
"He was very funny it was my first CAT scan so he walked me through everything and made sure I was okay."
"The woman that took my blood was one of the best."
"Radiology staff was excellent (CAT scan)"
"My children were allowed to remain with me and the doctor talked to them and answered their questions."
"This emergency room experience was excellent. There were no delays or issues with my mother receiving almost immediate care. Hats off to all staff on duty that night. We spent about 5 hours in the ER that night and we were in awe of all care provided by all staff."
"All staff was very good. I give all staff a big A+"
"I felt they were truly concerned about me & my feelings."
"Very kind and caring hospital. Thank you."
"Everything was very clean & nice. Give you all an A+."
"INTEGRIS is the best! Stay the best! and you all will always be the best in OKC!"
"That was an excellent experience of an ER visit."
"Excellent. Keep up the excellent work!"
"I would recommend it to everyone."
"She not only took our information but she came outside with a wheelchair to help get my mother out of the care quickly so that she could be seen by a doctor as soon as possible."
"All the nurses on duty that night.
"Nurses were outstanding."
"ER tech that took care of me was amazing."
"Some of the best doctors I have ever had in emergency room."
"Once I arrived in the emergency room I was immediately taken in which was very good for me since my condition was really bad. Excellent job INTEGRIS. Thank you."
"This was the most wonderful experience I've had in a hospital and I have been through a few."
"Everything above and beyond what I had imagined."
"This is the best service we ever had in hospitals."
"I think that INTEGRIS hospital in Oklahoma City is the best."
"I was very impressed with speed of treatment and courtesy of everyone."
"You guys are a very good hospital."
"We had a wonderful experience."
"Great experience. No better ER in Oklahoma."
"My experience with the nurses, resident, doctor, and staff was excellent. The couldn't have been better. They kept me informed and took my concerns seriously. They were wonderful."
"What a bunch of professional people wearing their hearts on their sleeves."
"Nurses were excellent, very friendly and informative."
"The two nurses that took care of me treated me like family."
"Nursing was 200% upon my visit."
"The doctors were very concerned about my condition and they got to work as soon as possible. Great job"
"Great experience. Thank all of you!"
"I was well taken care of. Staff and doctors very helpful and attentive. Very pleased!!"
"I will come to this ER from now on it was the smoothest quickest ER visit and most thorough exam."
"I have been telling everyone about the ER visit and what a professional but friendly job you did. You were above and beyond out expectations."
"The whole staff was wonderful we got there and we had a room within five minutes."
"She took the time and explained everything to us and she was always checking on us to make sure we were okay."
"He (the doctor) came right in and took action immediately to get my husband comfortable and treated."
"Had a CAT scan and it took about ten minutes and had the results within 30 minutes. Very good staff."
"Was treated very well. The nurses were very good with concerns."
"Everything was wonderful"
"My sincere thanks to the entire ER staff for the excellent care provided to me."
"My overall experience was really great and will return in the future for my emergency."
"Dr. Shipman was very thorough and explained everything going on as well as options."
"I am employed at Saint Anthony Hospital but brought my grandson to your ER. It was the best service we have received."
"Nurse was courteous and helpful expedite my treatment by sending us to the next registration step."
"Doctors were very courteous and helpful. They explained in depth of how I needed to take of my issue."
"Very fast, and efficient, had light hearted personality, made in there enjoyable."
" I can only say that every body took very good care of me. Thank you all very much. God bless you all."
"This was the quickest most efficient and best emergency visit we have ever had."
"Everyone was really nice and helpful."
"The paperwork explaining my treatment and what to expect, and medication information, was invaluable."
"Dr. Phan was extremely courteous and compassionate."
"Everything moved fast! There were no delays."
"Efficient and wonderful! caring."
"The lady who took my blood did everything she could to make me comfortable. She was great!"
"Everyone kept my husband informed about everything! Before we knew it we were going home."
"We knew we were coming to the ER but when it was time to decide which one, we came to INTEGRIS! Thank God!"
"It was a very good experience. I would take my son back again. He was very well taken care of."
"The nurses were very good, to my son. Very nice to him."
"The doctor was experienced in checking my son. Took good care of him."
"The doctor was good in telling me everything that was wrong with my son."
"The lady taking the insurance information knew her job and did a very good job."
"The doctor was very nice in telling me how much medicine, and how to take care of my son."
"The overall experience of the ER was very great."
"All the staff was very sweet and helpful."
"I always get great care while in the ER. Greg - RN was very good. Got the IV in 1 stick. The respiratory staff did a great job with giving me my treatments (Doug and Roxanne). They asked if the treatments were helping or not and were genuinely concerned."
"Everyone I encountered was extremely understanding and courteous."
"He (the doctor) was very comfortable to talk with."
"She (person who took insurance info) was very nice and efficient."
"I was only visiting OK City and now have a very high opinion of the hospital and it's staff."
"Dr. Frantz was very kind!"
"Excellent experience."
"The whole experience was very good."
"I think you guys have a wonderful staff."
" A patient called this morning to take care of some business office matters and began singing the praises of the ER staff all the way to housekeeping and stated she was very impressed. She told about one of the techs that escorted
a little girl to the bathroom because her mom was being seen and also about the housekeeper that went into her husband's ER room and an alarm went off. She looked at the monitor and then went to get help. She was amazed that a housekeeper would do that. She also stated that we have a "lovely" facility and could not say enough about the efficiency of the entire staff. "
"Both nurses that helped me when I got there with my son were excellent.
The doctors were great, they took the time to do a very good job on stitching my son up, so that he wouldn't have a bad scar eventually. Thank you. You guys did great. You can hardly tell where the sticks were! My husband was very happy with you guys when he got to the ER the nurse immediately took him straight to the room where we were. I have always taken my children to OU when it has been an emergency, but after this experience with my son, I am very pleased with you guys and you will be the hospital I go to from now on. Thank you!"
"I was very impressed with the doctor that treated me. Thanks. Again, I was very impressed with how the staff treated my little brother."
"Your ER department is one of the best I've ever experienced. Thank you."
"Was the best hospital experience I've ever had."
"I was so impressed with my whole ER experience. I was treated with respect and kindness."
"I couldn't believe how fast I was in and out. You guys are the best in OKC! Great staff!"
"The nurse was very informative. The doctor made sure to give me information on everything he ordered for treatment."
"I will definitely insist that those considering another ED come to INTEGRIS Southwest instead."
"I received excellent care while at this hospital. I was impressed."
"I was treated well. They took their time with me and let me know every step. I really do appreciate everything about my visit. I don't think that I would use another ED or hospital."
"Dr. Hart was very professional, caring and kind."
"I was very impressed with the quick time I was admitted and treated."
"The doctors were very prompt in answering my questions in plain language."
"I felt that my medical problems were a personal concern of the staff in the ER."
"Candy McFarlane was so good. She was very nice."
"The personnel made me feel they cared about what was wrong with me."
"Everyone was very nice and helpful. All of my needs were taken care of. Thank you!"
"Excellent care from the whole staff! Thanks for all you've done, keep up the great work!"
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INTEGRIS Health
3300 N.W. Expressway
Oklahoma City, OK 73112
(405) 951-2277HealthLine
(888) 951-2277 |
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