A percentile represents how the patient satisfaction survey mean score compares to other facilities in the nation with similar patient volume. For the Overall Rating below, a percentile of 99 means that INTEGRIS Mayes County Medical Center's Emergency Department ranked higher than 99%* (top 1%) of comparable Emergency Room Departments across the nation and 97.6% of our patients have rated their Emergency Department experience as Good or Very Good.

*Source: Press Ganey, Emergency Department patient satisfaction