A percentile represents how the patient satisfaction survey mean score compares to other facilities in the American Hospital Association Region 7 (Arkansas, Louisiana, Oklahoma and Texas). For the Overall Rating below, a percentile of 52 means that INTEGRIS Grove General Hospital's Outpatient Services ranked higher than 52%* of comparable Outpatient Departments in AHA Region 7 and 96.2% of our patients have rated their outpatient experience as Good or Very Good.

*Source: Press Ganey, Outpatient satisfaction surveys
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