A percentile represents how the patient satisfaction survey mean score compares to other facilities in the American Hospital Association Region 7 (Arkansas, Louisiana, Oklahoma and Texas). For the Overall Rating below, a percentile of 80 means that INTEGRIS Baptist Medical Center's Outpatient Services ranked higher than 80%* (top 20%) of comparable Outpatient Departments in AHA Region 7 and 97.1% of our patients have rated their Outpatient experience as Good or Very Good.

*Source: Press Ganey, Outpatient satisfaction surveys

INTEGRIS Baptist Medical Center outpatient services and ranks above the national average* in: 

• Concern to keep family informed 
• Waiting time T&T area
• Waiting time in EKG
• Waiting time in lab area
• Comfort of waiting area