This is the front page of a typical survey sent to patients following their stay at an INTEGRIS Health facility.

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About Patient Satisfaction
Doctor with Patient

As consumers, we all expect great medical care when going to a healthcare organization. At INTEGRIS Health, we not only provide the highest level of medical technology but we also strive to provide very good customer service in a kind and compassionate manner. In order to evaluate the service we provide, patients are continually surveyed to find areas in which we excel as well as areas in which we need improvement. So when you come to INTEGRIS Health, know that customer service is an integral part of the care that you will receive.

INTEGRIS Health uses Press Ganey Associates to mail a satisfaction survey to patients after an experience in one of our facilities. The survey asks patients to rate their experience with the facility, from the registration process to discharge. Staff at our hospitals regularly review survey results to see what is working well and where improvement is needed.
 
Press Ganey Associates is a nationally recognized independent patient satisfaction research company. INTEGRIS Baptist Medical Center was Press Ganey's first hospital client when the company started in 1985. One out of three hospitals nationwide look to Press Ganey to measure their patient satisfaction. Learn more.

If you receive a patient survey from INTEGRIS Health, we ask that you let us know about your experience as a patient. Your input is very important to us as we continue to be the premier health care provider in the state of Oklahoma.

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subsidiaries of INTEGRIS Health, Inc.


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INTEGRIS Health
3300 N.W. Expressway
Oklahoma City, OK 73112
(405) 951-2277

HealthLine
(888) 951-2277